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More about Advanced Integrator: We can interface your carrier supplied shipping software into any accounting or business system, and add additional functionality as needed. Typical information that is exchanged between your business system and your shipping software:
Advanced Integrator exchanges information every time an order is processed and can apply business logic at the same time. The operator enters the order number that is being shipped, and in the background Advanced Integrator retrieves the appropriate information from your accounting system. Then once the shipping software has completed processing the packages, Advanced Integrator sends the appropriate information, like freight charges and tracking numbers back to your business system. All of this happens in the background, automatically, eliminating your operator from having to manually enter this information, and eliminating errors.
Billing Department Benefit: Additionally, the redundant task of having someone in your Billing Department once again pull up the order to confirm it for invoicing, is typically eliminated. This removes another manual step in your business, where mistakes can happen, and saves you time.
Customer Service Department Benefit, and reduced phone bills: With Advanced Integrator, we typically can send the corresponding tracking numbers for the shipment back to your business system. Since your business system is updated as soon as the order is shipped, this has the positive effect of helping your Customer Service department. They can see that an order has been shipped as soon as it goes over the scale! You can then use this information to answer incoming customer calls, asking about the status of their order. This eliminates the Customer Service department from having to find the information, and then call your customer back. They can answer the inquiry, when your customer calls the first time.
Save time and mistakes in your shipping department. Save time and billing mistakes in your accounting department Save time and return phone calls in your Customer Service Department |
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